Accel Information Technology - Information Technology

ISO 27001 Information Security and ISO 42001 AI Management Systems consultancy services

Essential Care

Complete Endpoint Management Every Device Monitored, Patched, Protected and Backed Up

Our Essential Care package gives you enterprise-grade endpoint management across every device your business uses delivered as a fully managed service.

From £7 per user per month

ENDPOINT MANAGEMENT:

  • 24/7 real-time remote monitoring of all endpoints laptops, desktops, servers and mobile devices
  • Automated patch management operating system and third-party software updates applied on schedule
  • Software deployment and configuration management roll out or update applications centrally across all devices
  • Hardware and software asset discovery full inventory of every device and application on your network
  • Network monitoring visibility across all routers, switches and network devices with topology mapping
  • Remote access and troubleshooting resolve issues without an engineer needing to be on site
  • Automated endpoint health checks proactive detection of failing hardware, low storage and performance issues

ENDPOINT SECURITY:

  • Antivirus protection with real-time threat detection and automated removal
  • AI-powered malware detection identifies threats that traditional signature-based AV cannot catch
  • Ransomware detection and automated blocking stops encryption attacks before your data is compromised
  • Automated isolation of infected endpoints to prevent ransomware spreading across your network
  • Vulnerability assessment continuous scanning to identify unpatched software and security misconfigurations

ENDPOINT BACKUP:

  • Image-level endpoint backup full machine snapshots stored securely in the cloud
  • Individual file and folder recovery restore specific documents without full system restoration
  • Rapid full-machine restoration get a failed device back up and running quickly
  • Backup monitoring with automated alerts if any backup job fails or falls behind

REPORTING & HELPDESK:

  • Centralised management console single-pane view of every device in your organisation
  • Helpdesk and ticketing every issue logged, tracked and reported with full audit trail
  • Monthly device health and performance report plain-English summary for business owners, not IT jargon

Who is this for:

Businesses with 5-100 employees who need every endpoint properly managed, patched, secured and backed up without the cost of an internal IT team. Also the foundation for businesses preparing for Cyber Essentials certification or meeting cyber insurance requirements.